Returns & Exchanges

At True Treasures Inc, we want you to love every piece in your home, which is why we offer a 30-day return policy on all decor and furniture. If your selection doesn't perfectly fit your space, we are here to help with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all protective materials are included to prevent damage during transit.

• 3.
  Affix the Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your box before dropping it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.